Why did the electric brand win the "National Quality Award"?

On October 21, Far East Cable Co., Ltd. was honored as the first national quality award in the cable industry at the “11th National Congress for Excellence in Excellence” sponsored by the China Quality Association.

Shortly after this time, on November 1st, Delixi Group was invited to watch the Shenzhou 8 launch at the Jiuquan Satellite Launch Center in China.

On the 9th, Chint Instrument Products has been listed as a National Torch Program project since 2009.

When we see that the products of electric companies can serve the national aerospace industry and become important projects of the country, besides being proud, we cannot but mention the quality concept that electric companies adhere to.

Far East Cable's "winning gold" road

Far East Cable’s national road to quality is not achieved overnight. Since the introduction of the excellent performance management model, the company won the National Quality Award encouragement award in 2006, 2007, and 2008 for three consecutive years. The company’s quality management, system improvement, etc. A lot of valuable experience has also been accumulated, but the enthusiasm of all employees in the Far East for winning the National Quality Award has not stopped.

From quality inspection to statistical quality control to total quality management, Far East Group has three stages of quality management. After entering total quality management, in terms of product quality, a detailed quality assurance plan has been formulated from product design to product delivery, and employee self-inspection has been established in various aspects such as raw material procurement, raw material inspection, semi-finished product process control, and finished product testing. , process mutual inspection and quality inspection staff special inspection system, the upper and lower process quality problems reward and punishment system, ERP system management and a series of sound internal quality control system.

In terms of management projects, the 6σ management method was introduced to fine-grain management and process reengineering of the production process. The project improvement team was established by applying DMAIC five steps in fifteen steps. Mathematical statistics methods and Minitab software tools were used to improve the accuracy of mathematical statistics. And efficiency, improve 6σ management project quality. At the same time, an 8D improvement method was established for customer feedback, and a feedback processing team was set up to clarify the respective responsibilities of team members, analyze in detail the causes of the problems, and formulate corrective measures.

In terms of staff quality, in addition to training, the company established Far East University, designed its own training program, implemented three levels of training at the grassroots, middle, and high levels, clarified the new entry training, the school-enterprise cooperation party training process, and established a frontline training program. In addition to the process, in the research and development, the company's technology center was identified as the Jiangsu Provincial Technology Center, Jiangsu Provincial Overhead Wire Research Center, and it has postdoctoral workstations, advanced academicians and expert workstations.

In terms of customer service, Far East Cable has established a mission of “providing quality services for global power transmission” with a quality policy of “surpassing user expectations and creating world famous brands” and is highly concerned with establishing and developing long-term and friendly strategic partnerships with customers. Adopt the "six-latitude market segmentation method" to conduct market segmentation and strive to provide customers with more detailed and comprehensive services.

On May 15th, in order to maintain the corporate brand and protect the interests of customers, Far East Cable Co., Ltd. formally implemented an anti-counterfeiting system and adopted digital multimedia anti-counterfeiting query technology. Customers could make inquiries through telephone, mobile phone and website in three ways.

Quality "seven stars" in the electrical industry

For enterprises that have won the National Quality Award in the electrical industry, starting from 2001, Xiamen ABB Switchgear Co., Ltd. won the China Quality Management Award in 2002 and Zhejiang Zhengtai Electric Co., Ltd. in 2004. In 2005, Zhejiang Delixi Electric Co., Ltd. The company won the award. In 2008, People’s Electric Group Co., Ltd. won the award. In 2009, Shenzhen Ocean King Lighting Technology Co., Ltd. won the championship. Xi’an Xikai High Voltage Electric Co., Ltd. won the award in 2010. Together with this year’s award-winning Far East Cable Co., Ltd., Seven.

However, analyzing these seven award-winning companies, we can see that Xiamen ABB Switchgear Co., Ltd. has a foreign investment background. Zhengtai, Delixi, and the People's Bank are the group companies that started in the low-voltage electrical industry in Liuzhou City. Ocean King Lighting Technology Co., Ltd. is Focusing on navigational lighting, Xi'an Xikai is a high voltage electrical enterprise, and Far East Cable is a cable industry.

Different companies have different backgrounds, and the outstanding contents of each of the seven companies are also the same.

For example, Xiamen ABB Switchgear Co., Ltd. was established in 1992. Since 1996, it has been committed to the implementation of TQM and has successfully achieved the integration of a total quality management system including ISO9001: 1994 and ISO14001. In July 2002, the company obtained OHSAS 18001 certification.

Since the beginning of 1994, Chint Group has successfully passed the third-party certification and obtained the first batch of ISO9001 quality management system certification in the low-voltage electrical industry. On May 8, 2002, it won the first low-voltage electrical product 3C certificate in the national electrical industry. Through continuous improvement and refinement of various management systems, the company trained all staff on quality management knowledge and system internal auditors, and used the PDCA cycle to continuously improve the company's quality system operation and product quality assurance capabilities. At the same time, the internal audit work of the company employs the experts of the quality management department as the main method to cooperate with the internal auditors of the customers within the lower production department to form the internal audit team.

And Delixi built a German R&D center aiming at the international advanced level and cutting-edge technology of the electrical industry, a research and development marketable Shanghai R&D base with independent intellectual property products, and a secondary product development and marginal R&D. R & D center and other three-level research and development system.

The quality of entrepreneurs

For quality, every entrepreneur has his own opinion, but there is no doubt that the importance of quality plays a decisive role in the development of the company.

"It is better to reduce the output value of one hundred million yuan, not to let a defective product leave the factory!" This is the quality concept of Chint Group. Pay attention to quality management and regard quality as the life of the company. Regarding the adoption of quality one-vote veto for products, Nan Cunhui's answer on the road of specialization and diversification is to burn his pot of water.

Regarding quality, Nan Cunhui said that if it is to create a world famous brand, it must not be at the level of the Liushi City and it must be compared with international advanced products.

"All the values ​​we pursue are to "let quality write our dignity!" This is a powerful slogan that the Delixi people shouted out.

Hu Chengzhong's point of view on quality is that quality is a standard. The quality of our current products can meet international standards. After strict inspection and control, we rely on quality to speak.

Chairman of the Board of Directors and CEO of the Far East Holding Group of the cable industry, Jiang Xipei, guest of Phoenix Cyber ​​Finance’s Davos Field Studio, said that at the moment, attention has been paid to the quality of economic growth. Quality is life. Without quality economic growth, the greater the cost, the greater the cost. Not only can it not continue to grow, it will eventually decline. .

Jiang Xipei’s view is that companies must rely on quality as the industry leader.

Just as Nan Cunhui's father warned him of the simple truth: 100-foot squats can only go step-by-step, and the same is true when it comes to doing things. In terms of corporate quality, if we learn from the experience of our predecessors and take the path pioneers have taken, standing on the shoulders of giants will inevitably grow faster and more steadily.